Learning Solution Design & Delivery

A learning solution should never sit in isolation but rather should be the core delivery of a consultancy cycle. In simple terms, because we like to keep it simple at Nova-Via, our approach follows these steps:

• Diagnosis
• Agree Required Outcomes
• Design & Deliver Solution/s
• Evaluate

All face to face events take advantage of NLP and accelerated learning techniques to ensure that intense learning has maximum impact.

Making it stick:

In addition to delivering top quality, energising learning events, we recommend broader learning plans, ensuring delegates get the best possible chance to embed the skills they acquire. A single intervention is unlikely to create significant behaviour change. We recommend pre and post course activities or reading designed specifically to enhance the learning. These recommendations can be supplied by Nova-Via or link to any internal resources/e-learning you may want your teams to utilise, making your training as cost effective as possible.

Example training designed and delivered recently:

Make Sure Your Customers Come Back! – Bite sized customer service skills workshops

• Introduction to Management and Leadership – Programme of   workshops introducing core skills for new managers
• Develop Your Assertiveness – 2 Bite sized workshops
• Interviewing Skills – Techniques for recruitment and selection   interviewing
• Leading Others Through Change - Change management training   for managers
• Having Brave Conversations – Getting comfortable giving &   receiving feedback
• Time to Think? - Time management and personal effectiveness   training